Frequently Asked Questions About Tourism in Turkey and Istanbul

We've gathered for you the most important questions and answers about tourism in Turkey andIstanbul (as well as our destinations in Egypt and Thailand): how to book, the available payment methods (pay on arrival, bank transfer, and payment link), general information about the Turkish visa, the best destinations and activities, and the day trips and packages. Seen Travel is a registered trademark of "Booking in Group."

Our three destinations

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About Seen Travel

Who is Seen Travel?+

Seen Travel is a registered trademark of "Booking in Group," a travel and tourism agency specializing in tourism across Turkey, Egypt, and Thailand, with our base in Istanbul. We help travelers from around the world arrange their trips, from booking hotels and tours to airport pickup, with a multilingual team and flexible payment methods that include pay on arrival.

Who are your services for, and where do you operate?+

Our services are aimed at visitors and tourists, and we operate in three main destinations: Turkey (with our base in Istanbul and nearby cities such as Sapanca, Bursa, and Yalova), Egypt, and Thailand. The service is for visitors and tourists, not for residents within these countries.

How does payment work, and what options are available?+

We offer several payment methods for you to choose what suits you: pay on arrival (cash in US dollars or Turkish lira), bank transfer to our accounts in Turkey and Saudi Arabia, or an electronic payment link service. Pay on arrival is available for many of our services, so you pay on the day of the trip or upon your arrival.

Do you provide multilingual support?+

Yes, our team is multilingual and stays with you around the clock via WhatsApp before and during your trip. We also provide multilingual drivers for transfer services and private tours, so communicating is easy throughout your stay.

How do I book my trip with Seen Travel?+

Booking is easy via WhatsApp at ‎+90 506 530 68 81. Tell us the date of your visit and the number of people, and to confirm the booking we need the names in English and the hotel name or location. For airport pickup trips, we add your flight's arrival time and number.

What services does Seen Travel offer?+

We provide everything your trip needs: hotel booking, group and private tours, arrival and departure transfers to and from the airport, private cars with a driver, and complete hotel packages with tours. We offer these services across our three destinations: Turkey, Egypt, and Thailand.

Is Seen Travels the same as Seen Travel in Saudi Arabia?+

No. Seen Travels is a Turkish company based in the Fatih district of Istanbul, licensed as a travel agency under TÜRSAB No. 11824 and owned by Booking in Group. Seen Travel in Safwa, Saudi Arabia, is an independent company with no connection to us. Our only official website is seentravels.com, our accounts are @seentravels and our customer-service number is +90 506 530 68 81.

Our Services and How to Book

Do you provide transfers from Istanbul's airports to the hotel?+

Yes, we pick you up from Istanbul Airport (IST) or Sabiha Airport (SAW) and take you to your hotel in a modern VIP car (a Mercedes Vito that seats 6 passengers and 6 bags) with a professional driver, and for those who need more space we provide a larger van (Sprinter). The one-way price starts at about $45 (Istanbul Airport) and $55 (Sabiha Airport), and varies by area and number of bags; you'll find updated prices on the prices page /prices. To confirm the booking we need the names in English, the hotel location, arrival time, and flight number, and booking a day in advance is preferable.

What do the complete packages include?+

Our packages combine a stay at a 4- or 5-star hotel with the internal tours and arrival and departure transfers from the airport, and are ideal for anyone who wants tourism in Turkey ready-arranged without organizing everything themselves. The price is calculated per person in a double room and varies by hotel and date. Browse the packages and their current prices on the /prices page, or contact us to tailor a package to your size.

What daily group tours are available?+

We offer daily group bus trips to Bursa and Mount Uludağ, Sapanca and Maşukiye, the Princes' Islands, Şile and Ağva, and Yalova, usually departing at 9 a.m. from your accommodation and returning in the evening. The price includes hotel pickup, return, a tour guide, and a lunch meal on most trips, while additional activities such as the cable car are paid separately. See the list of trips and their prices on the /prices page.

Can a private tour with car and driver be arranged within Istanbul?+

Yes, we offer private tours with a car and driver for a full day (about 10 hours) on the European or Asian side of Istanbul, with the driver accompanying you as a guide who suggests places and restaurants. The private tour gives you complete privacy and flexibility in route and timing, and we have a variety of ready-made routes covering the Ottoman palaces, shopping, nature, and family tours. Prices start at about $120 for the European side and vary by route, with details laid out on the /prices page.

What are the details of the private yacht tour and the Bosphorus evening?+

The private yacht tour is the rental of a luxury yacht just for you in the Bosphorus strait, in which you set your route, with the option to add the Bosphorus bridge lettering service. The Bosphorus evening is one of the most famous Istanbul tourism experiences: an evening trip aboard a boat of about 3 hours departing from Kabataş port, including dinner (open buffet) and entertainment segments of Turkish folklore, dabke, and Arabic singing, available on an enclosed deck or an open upper deck. Infants under 3 are free, and you'll find the yacht and evening prices on the /prices page.

Is there a multilingual driver and a guide with the trips?+

All group trips are accompanied by a tour guide throughout the day, and we provide a multilingual driver subject to availability so your communication is easy throughout your trip. On private tours, the same driver acts as your guide, suggesting the places and restaurants most suitable for you.

How is payment made, and what payment methods are available to confirm the booking?+

We offer several payment methods: pay on arrival (cash in dollars or Turkish lira), bank transfer to our accounts in Turkey and Saudi Arabia, or the electronic payment link. You confirm your booking by sending the names in English and the hotel location, and our team arranges the details. For any inquiry or to confirm your booking, contact us via WhatsApp ‎+90 506 530 68 81.

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